The Mayfair Melodists | Premier Jazz Quartet for Luxury Events in London

Privacy Policy for The Mayfair Melodists

The Mayfair Melodists ("we," "our," or "us") is committed to protecting the privacy of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our site and in connection with our services, which include jazz quartet booking, bespoke event planning, musical curation for high-end venues, luxury private party entertainment, and corporate event musical services.

1. Information We Collect

We collect various types of information to provide and improve our services.

Personal Data You Provide Directly: This includes information you give us when you inquire about our services, book an event, subscribe to our newsletter, or communicate with us. This may include your name, email address, postal address, phone number, event details (e.g., date, location, type of event), and any other information you choose to provide in discussions about your event needs.
Payment Information: When you make a booking, we may collect payment-related information. However, please note that we typically use third-party payment processors for secure transactions. We do not store full credit card details on our servers.
Information Collected Automatically: When you visit our website, we may automatically collect certain information such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and manage our services, including processing bookings, coordinating event details, and delivering musical performances.
To communicate with you about your inquiries, bookings, and service updates.
To personalize your experience and tailor our musical recommendations based on your preferences.
To process payments for our services.
To improve our website, services, and marketing efforts, including analyzing user behavior and preferences.
To comply with legal obligations and protect our legal rights.

3. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share data with third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, analytics, and CRM services. These providers are obligated to protect your information and use it only for the purposes for which it was provided.
With Your Consent: We may disclose your personal data with your explicit consent for any purpose.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA) or the UK, you have certain rights concerning your personal data under the General Data Protection Regulation (GDPR) and the UK GDPR:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

The Mayfair Melodists
14 St. James's Square,
Flat 3,
London, Greater London,
SW1Y 4LG
United Kingdom